We're Here to Help You Monday - Friday, 8am to 5pm Eastern. Closed on US Holidays.

To get the fastest help please Click Here to Submit a Help Request Ticket and our support team will respond within 24 business hours.

If you do NOT receive a response during business hours within 24 hours please take the following steps:

Step 1:
Check your junk/spam email folder for our email.

Step 2: Log in to the help desk here to read replies online.

Step 3: If you still have trouble after first trying the above steps, please leave a voicemail message for our support team at 1-888-966-9115 with your full name, email address, phone number, and a brief but detailed message about your request.


Cindy, Client Care Manager
on Behalf of Melissa Ingold